Description We are offering long term temporary employment opportunity for an Auditor in Albany, New York. In this role, you will be tasked with duties such as troubleshooting account related issues, processing customer documentation, maintaining accurate files, and providing technical assistance. You will work in a dynamic environment where your skills in customer service, materials handling, and technical troubleshooting will be crucial. Responsibilities: - Troubleshoot internal and external Multi Factor Authentication and RSA issues - Process Automated File Transfer account for the Universal Public Health Node application - Assist users in navigating and assigning roles on the Health Commerce System - Perform Health Commerce System testing to assess application functionality based on user concerns - Process paperwork for Health Commerce System accounts, including scanning the documents in a tracking system and mailing account activation instructions - Establish new files by preparing file folders, coding, numbering forms, and compiling relevant material - Update and correct records and files as necessary - Handle and validate signature verifications - Operate office machinery, including photocopiers, computer printers, hand scanners, and scanners - Provide guidance and technical assistance to customers, addressing their issues and guiding them through appropriate solutions. Requirements - Proficiency in Customer Service, able to efficiently handle client queries and concerns. - Experience with Materials Handling, ensuring the proper use and maintenance of company resources. - Familiarity with Microsoft Outlook for email communications and scheduling. - Knowledge of Medical Coverage policies and procedures. - Ability to perform Pricing tasks, including analyzing and setting price points. - Competency in Scanning documents and other materials for digital storage. - Ability to Troubleshoot issues and provide effective solutions. - Knowledge of Consumer Electronics, including the ability to explain features to customers. - Proficiency in Coding, with the ability to understand and write code as required. - Experience with Machinery, including operation and maintenance. - Ability to perform Verification tasks, ensuring the accuracy of data and documents. - Knowledge of Configuration Management, with the ability to maintain and adjust system settings. - Experience dealing with External Customers, providing high-quality service and support. - Familiarity with Printer Hardware, including operation and basic troubleshooting. - Ability to Direct Incoming Calls, ensuring they are routed to the appropriate parties. - Experience with Track System, keeping records of tasks and projects. - Ability to provide Technical Assistance, helping users to resolve issues and understand systems. - Comfortable handling Phone Inquiries, providing information and assistance over the phone. - Knowledge of Node, able to utilize this tool for various tasks. - Ability to Scan Documents, creating digital copies for storage and distribution. - Experience with Authentication processes, ensuring secure access to systems. - Ability to perform Password Reset tasks, assisting users with account access issues. - Knowledge of Scanner operation, able to scan documents for digital storage. - Familiarity with Photocopiers, including operation and basic maintenance. - Competency in Account Creation, able to set up new user accounts and manage existing ones. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .