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sales representative
$30-$70 Hourly
allied assembly
Germantown MD, US
Germantown MD, US
$30-$70 Hourly
Job Description:We are seeking versatile and motivated individuals to join our team in the dual role of Sales Representative and Customer Service. In this role, you will be the face of our company, responsible for driving sales growth and providing exceptional customer support.Key Responsibilities:Sales Representative:Identify and pursue new sales opportunities.Build and maintain relationships with potential and existing customers.Meet and exceed sales targets and quotas.Prepare and deliver persuasive sales presentations.Collaborate with the marketing team to develop and implement effective sales strategies.Customer Service:Assist customers with inquiries, product information, and issue resolution.Ensure prompt and accurate order processing.Handle customer complaints or concerns professionally and effectively.Maintain a high level of product knowledge to provide expert assistance.Continuously strive to improve the overall customer experience
Sales & Marketing
Full-Time/Part-Time
Customer Support Specialist I
JBS International
Rockville MD, US
Rockville MD, US
The Customer Support Specialist I is responsible for providing accurate, timely, and meaningful responses to information requests and inquiries. Requests and inquiries may be via phone calls, emails, text, live chat, and postal mail. The Customer Support Specialist I proactively seeks to understand information being requested and uses project databases and resource tools to ensure consistent information is being provided. ***This position requires working days, weekends, and holidays******This is a part-time up to 32 hour, or a full-time up to 40 hour position: Day shift: within 8:00 AM-6:30 PM Eastern Time ESSENTIAL JOB FUNCTIONS:Answers customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client-specific instruction Checks, processes, and responds to voicemail requests and emails requesting information on project related issuesMonitors other lines of communication, including postal mail, faxes, text chat, etc.Actively listens to recognize opportunities to offer the correct information and when needed additional information to callers to ensure the caller and client have received the best customer service experience possibleResolves inquiries of callers/customers and when issues arise and provides additional follow-up with customers when neededEnsures all inquiries are addressed in a timely manner and are documented and tracked by entering information into online ordering system and various other internal documentsRemains current on project related and general health information via training, the Web, and other resourcesProvides support for other JBS contracts, as needed MINIMUM JOB QUALIFICATIONS: Education: High School Diploma or equivalent Experience: Minimum 6 months of experience working in a call center. Experience in research using the internet and other web-based platforms Language: English Fluency (Written and Oral) Knowledge: Customer service skills Software Proficiency: Proficiency in Microsoft Office (Word and Excel). Proficiency conducting internet research Soft Skills: Strong oral and written communication skills, ability to think quickly and be proactive to resolve needs quickly. Location: Remote PREFERRED JOB QUALIFICATIONS: Education: Pursuing Bachelor's degree in Health and Human Services, Early Childhood Education, Science, Medicine, or other related health care fields. Language: English and Spanish Fluency (Written and Oral) OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position. APPLICATION INFORMATION: If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include a cover letter, resume, and at least three (3) professional references. Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.
Full-Time
Customer Support Specialist I
JBS International
North Bethesda MD, US
North Bethesda MD, US
The Customer Support Specialist I is responsible for providing accurate, timely, and meaningful responses to information requests and inquiries. Requests and inquiries may be via phone calls, emails, text, live chat, and postal mail. The Customer Support Specialist I proactively seeks to understand information being requested and uses project databases and resource tools to ensure consistent information is being provided. ***This position requires working days, weekends, and holidays******This is a part-time up to 32 hour, or a full-time up to 40 hour position: Day shift: within 8:00 AM-6:30 PM Eastern Time ESSENTIAL JOB FUNCTIONS:Answers customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client-specific instruction Checks, processes, and responds to voicemail requests and emails requesting information on project related issuesMonitors other lines of communication, including postal mail, faxes, text chat, etc.Actively listens to recognize opportunities to offer the correct information and when needed additional information to callers to ensure the caller and client have received the best customer service experience possibleResolves inquiries of callers/customers and when issues arise and provides additional follow-up with customers when neededEnsures all inquiries are addressed in a timely manner and are documented and tracked by entering information into online ordering system and various other internal documentsRemains current on project related and general health information via training, the Web, and other resourcesProvides support for other JBS contracts, as needed MINIMUM JOB QUALIFICATIONS: Education: High School Diploma or equivalent Experience: Minimum 6 months of experience working in a call center. Experience in research using the internet and other web-based platforms Language: English Fluency (Written and Oral) Knowledge: Customer service skills Software Proficiency: Proficiency in Microsoft Office (Word and Excel). Proficiency conducting internet research Soft Skills: Strong oral and written communication skills, ability to think quickly and be proactive to resolve needs quickly. Location: Remote PREFERRED JOB QUALIFICATIONS: Education: Pursuing Bachelor's degree in Health and Human Services, Early Childhood Education, Science, Medicine, or other related health care fields. Language: English and Spanish Fluency (Written and Oral) OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position. APPLICATION INFORMATION: If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include a cover letter, resume, and at least three (3) professional references. Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.
Full-Time
Customer Service IT Support Specialist - Tier 1
Leidos Inc
Mclean VA, US
Mclean VA, US
Description Join us at Leidos, where your most important work is ahead! At Leidos, everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities.Our mission is to make the world safer, healthier, and more efficient through information technology, engineering, and science.Leidos employees enjoy great benefits such as paid time off (PTO), flexible schedules, discounted stock purchase plans, career growth, unlimited education and training support, parental paid leave and more! You will have the opportunity to work under the best leadership in the industry at all levels, where supporting their employees and what they do is what matters.This position requires a current and active TS/SCI with Polygraph security clearance. This position does not have the ability to sponsor candidates for clearance processing.Our National Security Sector is seeking a Customer Service IT Support Specialist to support an enterprise IT program. The Customer Service IT Support Specialist will provide providing Tier 1 application helpdesk services.Primary ResponsibilitiesOur client maintains an application which is a custom production application for the search and discovery of documents and data. We require a Customer Service IT Support Specialist to troubleshoot and resolve related client issues, using the provided tools and software to identify, document, track and resolve Tier 1 problems and work with the development team to resolve Tier 2/3 problems. In this role you shall:Provide Tier 1 customer service for a production application that provides search and discovery of documents and data and use provided tools and software to identify, document, track and resolve Tier 1 problems, Lead troubleshooting and resolving of Tier 1 issues and reassign Tier 2/3 issues as appropriate, Work with the development team to resolve Tier 2/3 problems,Plan, prioritize, schedule and perform help desk activities to ensure maximum issue resolutions in minimum time,Analyze help desk activities and recommend process improvements to optimize service, Support the Application's users (with worldwide functional and account access) with questions and problems, Manage new, current, and expiring Application accounts,Ensure the Application security tables are current and accurate for data integrity and user access purposes, work with clients and stakeholders to ensure the appropriate information and data is available through the Application, and support Application testing efforts, Develop and train other help desk staff, as necessary.Basic QualificationsTS/SCI with Polygraph security clearance.Typically requires BS degree and 12-15 years of prior relevant experience or Masters with 10-13 years of prior relevant experience. May possess a Doctorate in technical domain.Demonstrated experience providing Tier 1 customer service for a production application.Demonstrated experience using tools and software to identify, document, track and resolve Tier 1 problems (such as JIRA and MS Office suite of tools).Demonstrated experience leading the triaging, troubleshooting and resolving of Tier 1 issues, and reassigning to Tier 2/3 as appropriate.Demonstrated experience working with a development team to resolve Tier 2/3 problems. Demonstrated experience planning, prioritizing, scheduling and performing help desk activities to ensure maximum issue resolutions in minimum time.Demonstrated experience analyzing help desk activities and recommending process improvements to optimize service.Demonstrated experience providing customer support for users both organizationally and geographically disbursed.Demonstrated experience managing customer application accounts.Demonstrated experience managing application security tables to ensure they are current and accurate for data integrity and user access purposes.Demonstrated experience supporting application testing efforts.Demonstrated experience developing and training other help desk staff.Demonstrated experience using search based applications, validating the results, assessing problems and answering functional question. Preferred QualificationsDemonstrated experience communicating professionally, accurately and effectively, both verbal and written, as well as on the telephone and virtually.Demonstrated experience with the ability to convey technical issue details in a concise, easy to understand manner.Demonstrated experience with the ability to understand and respond to user questions in an effective and courteous manner.Demonstrated experience with the client's search and discovery application.Demonstrated experience with the ability to stay calm when customers are stressed or upset.Demonstrated experience with the ability to multi-task, prioritize, and manage time effectively.Demonstrated experience with proven IT Application Customer support experience within the client's organization.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $98,150.00 - $177,425.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Full-Time
Customer Support Specialist - Part-Time
JBS International
Rockville MD, US
Rockville MD, US
The Customer Support Specialist I is responsible for providing accurate, timely, and meaningful responses to information requests and inquiries. Requests and inquiries may be via phone calls, emails, text, live chat, and postal mail. The Customer Support Specialist I proactively seeks to understand information being requested and uses project databases and resource tools to ensure consistent information is being provided. ***This position requires working days, weekends, and holidays******This is a part-time position with a current schedule of: 10 AM - 3 PM Eastern Time - Tues, Wed, Friday, Sunday (20 hours) ESSENTIAL JOB FUNCTIONS:Answers customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client-specific instruction Checks, processes, and responds to voicemail requests and emails requesting information on project related issuesMonitors other lines of communication, including postal mail, faxes, text chat, etc.Actively listens to recognize opportunities to offer the correct information and when needed additional information to callers to ensure the caller and client have received the best customer service experience possibleResolves inquiries of callers/customers and when issues arise and provides additional follow-up with customers when neededEnsures all inquiries are addressed in a timely manner and are documented and tracked by entering information into online ordering system and various other internal documentsRemains current on project related and general health information via training, the Web, and other resourcesProvides support for other JBS contracts, as needed MINIMUM JOB QUALIFICATIONS: Education: High School Diploma or equivalent Experience: Minimum 6 months of experience working in a call center. Experience in research using the internet and other web-based platforms Language: English Fluency (Written and Oral) Knowledge: Customer service skills Software Proficiency: Proficiency in Microsoft Office (Word and Excel). Proficiency conducting internet research Soft Skills: Strong oral and written communication skills, ability to think quickly and be proactive to resolve needs quickly. Location: Remote PREFERRED JOB QUALIFICATIONS: Education: Pursuing Bachelor's degree in Health and Human Services, Early Childhood Education, Science, Medicine, or other related health care fields. Language: English and Spanish Fluency (Written and Oral) OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position. APPLICATION INFORMATION: If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include a cover letter, resume, and at least three (3) professional references. Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.
Part-Time
Customer Support Specialist - Part-Time
JBS International
North Bethesda MD, US
North Bethesda MD, US
The Customer Support Specialist I is responsible for providing accurate, timely, and meaningful responses to information requests and inquiries. Requests and inquiries may be via phone calls, emails, text, live chat, and postal mail. The Customer Support Specialist I proactively seeks to understand information being requested and uses project databases and resource tools to ensure consistent information is being provided. ***This position requires working days, weekends, and holidays******This is a part-time position with a current schedule of: 10 AM - 3 PM Eastern Time - Tues, Wed, Friday, Sunday (20 hours) ESSENTIAL JOB FUNCTIONS:Answers customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client-specific instruction Checks, processes, and responds to voicemail requests and emails requesting information on project related issuesMonitors other lines of communication, including postal mail, faxes, text chat, etc.Actively listens to recognize opportunities to offer the correct information and when needed additional information to callers to ensure the caller and client have received the best customer service experience possibleResolves inquiries of callers/customers and when issues arise and provides additional follow-up with customers when neededEnsures all inquiries are addressed in a timely manner and are documented and tracked by entering information into online ordering system and various other internal documentsRemains current on project related and general health information via training, the Web, and other resourcesProvides support for other JBS contracts, as needed MINIMUM JOB QUALIFICATIONS: Education: High School Diploma or equivalent Experience: Minimum 6 months of experience working in a call center. Experience in research using the internet and other web-based platforms Language: English Fluency (Written and Oral) Knowledge: Customer service skills Software Proficiency: Proficiency in Microsoft Office (Word and Excel). Proficiency conducting internet research Soft Skills: Strong oral and written communication skills, ability to think quickly and be proactive to resolve needs quickly. Location: Remote PREFERRED JOB QUALIFICATIONS: Education: Pursuing Bachelor's degree in Health and Human Services, Early Childhood Education, Science, Medicine, or other related health care fields. Language: English and Spanish Fluency (Written and Oral) OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position. APPLICATION INFORMATION: If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include a cover letter, resume, and at least three (3) professional references. Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.
Part-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Dulles VA, US
Dulles VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Reston VA, US
Reston VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Sr. DHA Account Manager
$69.38-$125.41 Hourly
Leidos
Dulles VA, US
Dulles VA, US
$69.38-$125.41 Hourly
Description Leidos has an exciting career opportunity for a Sr. DHA Account Manager to strengthen and advance relationships with the Defense Health Agency. The Sr. Account Manager must have extensive career experience and recognized credentials supporting DHA missions and operations along with a sustained network and strong relationship building skills. The candidate must be familiar with the Defense Health Agency leadership and be able to exchange information and ideas with influencers and decision makers supporting strategy, plans and programs. In doing the above, the position requires understanding the mission, internal and external pressures and to engage in shaping the environment for growth. Leidos is committed to serving Service members and their families with transformative programs in support of their life, health, and readiness.  Leidos offers solutions which supports the military health system to provide a medically ready force and a ready medical force.The Sr. DHA Account Manager is responsible for identifying, qualifying, and supporting capture and closure on Health business opportunities; facilitating mission needs identification; marketing the full range of corporate capabilities; and maximizing external and internal collaboration as detailed by the roles and responsibilities below. You will be expected to continue to build the Leidos reputation and grow our presence within the DHA.  You will be responsible for the account plan for the Defense Health Agency and leading our strategy for customer engagement. You will participate in the identification and development of new opportunities and drive the win strategy for strategic captures. The selected candidate will work with senior Leidos staff to conduct customer assessments, manage discretionary investment funds, support marketing communications and build and maintain relationships with external customers. You are expected to identify gaps and emerging requirements, perform market and economic analysis, conduct business intelligence, and monitor competitor activity. You will collaborate with a team of business development professionals, including capture managers, BD leads and BD analysts, in achievement of the Business Area’s long-term business development goals.  Essentially, you will drive Leidos’ expertise into new and evolving mission areas. PRIMARY RESPONSIBILITIES:Develop and maintain customer intimacy with mid and senior level leaders across the Defense Health Agency. Act as a subject matter expert in the DHA community with a demonstrated ability to discuss and explain differentiated capabilities in Leidos programs, plans and positions on key areas related to Defense Health Agency enterprise-managed information technology programs.Develop and recommend customer specific account strategy and goals.Ensure a coherent, integrated Leidos message to the customer while promoting corporate capabilities and solutions to meet customer needs.Provide input to proposal, pricing, and solution strategy based on customer familiarity.Develops and supports strategic partnerships with industry leaders, driving innovation and new business opportunities.Coordinate meetings with industry members to develop market insight on acquisition strategy, timing and contract vehicles.Contribute to meeting Business Development (BD) responsibilities, in coordination with Operations, Program and Capture Managers, establishing and maintaining an integrated BD strategy towards the acquisition and by supporting all required DHA capture initiatives.Interact routinely with various levels of management, functional leads, other staff, and customers. Assess customer’s direction, trends and strategic opportunities in the 3-5 year time horizon providing results to strategic captures and campaigns, and to internal leaders.Contribute to strategic planning by providing insights as to the evolution of and changes in DHA missions, mission approaches, and funding profiles.Contribute to Leidos-developed competitive Intelligence reports by providing insights, assessments and recommendations on customer, partner and competitor activities, intentions and trends.Support line management to resolve any conflicting internal or customer-based issues.Conduct customer assessments on contract/task performance and provide feedback to the line organizations.Work with designated capture and campaign teams to shape customer opportunities.BASIC QUALIFICATIONS:Bachelor’s degree, preferred in related technical field, and related experience, including 15+ years of prior relevant experience or Master’s degree with 13+ years of prior of experience.Additional years of experience will be considered in lieu of a degree.Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.Demonstrated access to key government customers and industry partnersExperience with federal government budget, investments and acquisition processesDemonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels. Excellent oral and written communication skills and able to communicate at multiple levels of the organization.Excellent written and verbal communication skills are essential.Candidates must be US Citizens and be eligible to obtain a security clearance.PREFERRED QUALIFICATIONS:Proven track record of successful account management at a variety of acquisition sizes. Self-starter and ability to manage time independently without direct supervisionThe ability to operate at the senior level and influence, negotiate and closeOriginal Posting Date:2024-02-21While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $144,300.00 - $260,850.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Great Falls VA, US
Great Falls VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Maintenance Technician
Ram Partners
Ashburn VA, US
Ashburn VA, US
About UsRAM Partners, LLC, is a full-service real estate management company that manages approximately 60,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people.Compensation: $23.50 per hour +$1000 sign on bonus after 90 days of employmentOverviewWe’re looking for people who will use their maintenance experience and attention to detail skills to maintain the physical integrity of our properties.Making a career change or taking on a new role is a big decision. Here are some of the perk’s RAM has to offer:Competitive compensation which includes bonuses outlined by the property commission structure.15 days of paid time off per year (prorated based on your start date9 paid holidays and 1 floating holiday per yearMedical, dental and vision insurance401k with employer matchCompany paid life insuranceCompany paid short term and long-term disability after 1 year of serviceResponsibilitiesCompletes work orders in a timely manner based on priorityCompletes make readiesMaintaining Property Grounds and common areasPreventative MaintenanceMaintain a clean and well-organized shop and other work areasProvide a parts and material list needed on a weekly basisAssist in coverage of emergency calls with other team membersDemonstrate customer service skills by treating residents, staff and vendors in a professional mannerAdheres to all safety policies and proceduresOther duties and tasks as assigned by managerQualificationsHigh School Diploma or equivalent, college degree is a plusValid Driver’s license is requiredEPA HVAC certified preferredExcellent verbal and written communication skillsBasic computer knowledge in Microsoft Office (Word, Excel)Able to multitask and meet deadlines in a timely mannerWilling to work flexible schedule including weekendsLegal authorization to work in the United StatesRAM Partners, LLC is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Talent Acquisition at talent@rampartnersllc.com. RAM Partners, LLC is a drug-free workplace.
Full-Time
Life Safety Service Representative, Electronic
Johnson Controls International
Chantilly VA, US
Chantilly VA, US
Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What we offerCompetitive salary and commission / bonus planPaid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding internal resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCompany VehicleProviding Scheduling and management supportJCI Employee discount programs (The Loop by Perk Spot)Check us Out: A Day in the Life of the Building of the Future http://youtu.be/pdZMNrDJviYWhat you will do  Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account).     How you will do it  As a Sales Representative you will manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.   Work with other sales, technical, design engineering, service, support, and management to meet customer needs.   Assume Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.   Quickly identify and qualify opportunities with excellent sales, presentation, and closing techniques  Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings.   Conduct building surveys to support the development of estimates.   Develop and maintain an active proposal backlog that will support achieving the designated sales plan.   Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.   Close sales to meet or exceed sales plan objectives.   Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters.   Maintain established accounts through regular customer contact in pursuit of additional sales.   Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.   Maintain correct and complete records of all sales related activities.    What we look for  Required  Highly Self-motivated and success driven   High energy level with a focus toward customers and a strong desire to succeed.   High degree of self-discipline.  Strong written and oral communication.   Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required.   Ability to obtain appropriate licenses required by national, state and local codes.   Minimum of 3-5 years of success Preferred  Bachelor degree in Marketing, Business, or Engineering preferred.   Ability to obtain NICET certification within the first 12 months of employment  Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.   Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred.HIRING SALARY RANGE: $50K-$85K plus commission (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careersJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
SALES & MARKETING
Full-Time
Sr. DHA Account Manager
$69.38-$125.41 Hourly
Leidos
Great Falls VA, US
Great Falls VA, US
$69.38-$125.41 Hourly
Description Leidos has an exciting career opportunity for a Sr. DHA Account Manager to strengthen and advance relationships with the Defense Health Agency. The Sr. Account Manager must have extensive career experience and recognized credentials supporting DHA missions and operations along with a sustained network and strong relationship building skills. The candidate must be familiar with the Defense Health Agency leadership and be able to exchange information and ideas with influencers and decision makers supporting strategy, plans and programs. In doing the above, the position requires understanding the mission, internal and external pressures and to engage in shaping the environment for growth. Leidos is committed to serving Service members and their families with transformative programs in support of their life, health, and readiness.  Leidos offers solutions which supports the military health system to provide a medically ready force and a ready medical force.The Sr. DHA Account Manager is responsible for identifying, qualifying, and supporting capture and closure on Health business opportunities; facilitating mission needs identification; marketing the full range of corporate capabilities; and maximizing external and internal collaboration as detailed by the roles and responsibilities below. You will be expected to continue to build the Leidos reputation and grow our presence within the DHA.  You will be responsible for the account plan for the Defense Health Agency and leading our strategy for customer engagement. You will participate in the identification and development of new opportunities and drive the win strategy for strategic captures. The selected candidate will work with senior Leidos staff to conduct customer assessments, manage discretionary investment funds, support marketing communications and build and maintain relationships with external customers. You are expected to identify gaps and emerging requirements, perform market and economic analysis, conduct business intelligence, and monitor competitor activity. You will collaborate with a team of business development professionals, including capture managers, BD leads and BD analysts, in achievement of the Business Area’s long-term business development goals.  Essentially, you will drive Leidos’ expertise into new and evolving mission areas. PRIMARY RESPONSIBILITIES:Develop and maintain customer intimacy with mid and senior level leaders across the Defense Health Agency. Act as a subject matter expert in the DHA community with a demonstrated ability to discuss and explain differentiated capabilities in Leidos programs, plans and positions on key areas related to Defense Health Agency enterprise-managed information technology programs.Develop and recommend customer specific account strategy and goals.Ensure a coherent, integrated Leidos message to the customer while promoting corporate capabilities and solutions to meet customer needs.Provide input to proposal, pricing, and solution strategy based on customer familiarity.Develops and supports strategic partnerships with industry leaders, driving innovation and new business opportunities.Coordinate meetings with industry members to develop market insight on acquisition strategy, timing and contract vehicles.Contribute to meeting Business Development (BD) responsibilities, in coordination with Operations, Program and Capture Managers, establishing and maintaining an integrated BD strategy towards the acquisition and by supporting all required DHA capture initiatives.Interact routinely with various levels of management, functional leads, other staff, and customers. Assess customer’s direction, trends and strategic opportunities in the 3-5 year time horizon providing results to strategic captures and campaigns, and to internal leaders.Contribute to strategic planning by providing insights as to the evolution of and changes in DHA missions, mission approaches, and funding profiles.Contribute to Leidos-developed competitive Intelligence reports by providing insights, assessments and recommendations on customer, partner and competitor activities, intentions and trends.Support line management to resolve any conflicting internal or customer-based issues.Conduct customer assessments on contract/task performance and provide feedback to the line organizations.Work with designated capture and campaign teams to shape customer opportunities.BASIC QUALIFICATIONS:Bachelor’s degree, preferred in related technical field, and related experience, including 15+ years of prior relevant experience or Master’s degree with 13+ years of prior of experience.Additional years of experience will be considered in lieu of a degree.Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.Demonstrated access to key government customers and industry partnersExperience with federal government budget, investments and acquisition processesDemonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels. Excellent oral and written communication skills and able to communicate at multiple levels of the organization.Excellent written and verbal communication skills are essential.Candidates must be US Citizens and be eligible to obtain a security clearance.PREFERRED QUALIFICATIONS:Proven track record of successful account management at a variety of acquisition sizes. Self-starter and ability to manage time independently without direct supervisionThe ability to operate at the senior level and influence, negotiate and closeOriginal Posting Date:2024-02-21While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $144,300.00 - $260,850.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Mclean VA, US
Mclean VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Sr. DHA Account Manager
$69.38-$125.41 Hourly
Leidos
Reston VA, US
Reston VA, US
$69.38-$125.41 Hourly
Description Leidos has an exciting career opportunity for a Sr. DHA Account Manager to strengthen and advance relationships with the Defense Health Agency. The Sr. Account Manager must have extensive career experience and recognized credentials supporting DHA missions and operations along with a sustained network and strong relationship building skills. The candidate must be familiar with the Defense Health Agency leadership and be able to exchange information and ideas with influencers and decision makers supporting strategy, plans and programs. In doing the above, the position requires understanding the mission, internal and external pressures and to engage in shaping the environment for growth. Leidos is committed to serving Service members and their families with transformative programs in support of their life, health, and readiness.  Leidos offers solutions which supports the military health system to provide a medically ready force and a ready medical force.The Sr. DHA Account Manager is responsible for identifying, qualifying, and supporting capture and closure on Health business opportunities; facilitating mission needs identification; marketing the full range of corporate capabilities; and maximizing external and internal collaboration as detailed by the roles and responsibilities below. You will be expected to continue to build the Leidos reputation and grow our presence within the DHA.  You will be responsible for the account plan for the Defense Health Agency and leading our strategy for customer engagement. You will participate in the identification and development of new opportunities and drive the win strategy for strategic captures. The selected candidate will work with senior Leidos staff to conduct customer assessments, manage discretionary investment funds, support marketing communications and build and maintain relationships with external customers. You are expected to identify gaps and emerging requirements, perform market and economic analysis, conduct business intelligence, and monitor competitor activity. You will collaborate with a team of business development professionals, including capture managers, BD leads and BD analysts, in achievement of the Business Area’s long-term business development goals.  Essentially, you will drive Leidos’ expertise into new and evolving mission areas. PRIMARY RESPONSIBILITIES:Develop and maintain customer intimacy with mid and senior level leaders across the Defense Health Agency. Act as a subject matter expert in the DHA community with a demonstrated ability to discuss and explain differentiated capabilities in Leidos programs, plans and positions on key areas related to Defense Health Agency enterprise-managed information technology programs.Develop and recommend customer specific account strategy and goals.Ensure a coherent, integrated Leidos message to the customer while promoting corporate capabilities and solutions to meet customer needs.Provide input to proposal, pricing, and solution strategy based on customer familiarity.Develops and supports strategic partnerships with industry leaders, driving innovation and new business opportunities.Coordinate meetings with industry members to develop market insight on acquisition strategy, timing and contract vehicles.Contribute to meeting Business Development (BD) responsibilities, in coordination with Operations, Program and Capture Managers, establishing and maintaining an integrated BD strategy towards the acquisition and by supporting all required DHA capture initiatives.Interact routinely with various levels of management, functional leads, other staff, and customers. Assess customer’s direction, trends and strategic opportunities in the 3-5 year time horizon providing results to strategic captures and campaigns, and to internal leaders.Contribute to strategic planning by providing insights as to the evolution of and changes in DHA missions, mission approaches, and funding profiles.Contribute to Leidos-developed competitive Intelligence reports by providing insights, assessments and recommendations on customer, partner and competitor activities, intentions and trends.Support line management to resolve any conflicting internal or customer-based issues.Conduct customer assessments on contract/task performance and provide feedback to the line organizations.Work with designated capture and campaign teams to shape customer opportunities.BASIC QUALIFICATIONS:Bachelor’s degree, preferred in related technical field, and related experience, including 15+ years of prior relevant experience or Master’s degree with 13+ years of prior of experience.Additional years of experience will be considered in lieu of a degree.Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.Demonstrated access to key government customers and industry partnersExperience with federal government budget, investments and acquisition processesDemonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels. Excellent oral and written communication skills and able to communicate at multiple levels of the organization.Excellent written and verbal communication skills are essential.Candidates must be US Citizens and be eligible to obtain a security clearance.PREFERRED QUALIFICATIONS:Proven track record of successful account management at a variety of acquisition sizes. Self-starter and ability to manage time independently without direct supervisionThe ability to operate at the senior level and influence, negotiate and closeOriginal Posting Date:2024-02-21While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $144,300.00 - $260,850.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Operations and Sustainment Deputy Program Manager
$58.75-$106.2 Hourly
Leidos
Sterling VA, US
Sterling VA, US
$58.75-$106.2 Hourly
Description The Leidos National Security Sector has a current opening for an Operations and Sustainment (O&S) Manager / Deputy Program Manager (DPM) for the Naiad Program supporting the U.S. Government. The Operations and Sustainment Manager will report to the Program Manager and be responsible for a team of engineers operating data centers in CONUS and OCONUS locations. The O&S manager will also serve as deputy program manager and may act on behalf of the program manager as needed. This position requires a TS/SCI clearance with a CI polygraph. Primary ResponsibilitiesAreas of responsibility/oversight include:System Administration, Field Services, Integrated Logistics Support, Discrepancy Report Management and Work-Off (DRWO), Operations Center Coordination and Support, Operations Center Training, Safety Management and On-Call Support.Oversees all phases of engineering projects for system maintenance, modifications, and upgrades and responsible for establishing and achieving the schedule for upgrades and system improvements, including preparation of build packages and coordination with the customer to communicate planned changes to gain approval for build activities.Coordinates with government customers across multiple task areas in a multi-stakeholder environment, understands customer’s technical needs.Works with the Chief Engineer and subject-matter experts on the team to ensure availability of customer mission, troubleshoot and resolve system anomalies, recommend system improvements, and ensure all operational and maintenance procedures and technical drawings are updated to reflect changes.Provides leadership on technical review boards.Ensures the O&S engineering team is staffed and provides personnel management, periodic performance assessments and feedback; conducts merit planning, and ensures employee compliance with customer and corporate training requirements.Plans the rotating schedule of 24/7 on-call support and ensures on-call engineers are properly trained and able to support the duties.Supports the on-call engineers when escalation of anomalies is required.May require occasional travel to austere locations (OCONUS) to oversee maintenance and upgrade activities, gain familiarity with remote systems, and interact with support personnel.Basic QualificationsTypically requires a BA/BS or equivalent experience and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience.Generally has 4+ years of experience supervising or leading teams or projectsMust have an active TS\SCI with Polygraph security clearance and U.S. Citizenship.Experience overseeing a diverse engineering team with varied skills.Experience operating and maintaining data center facilities and equipment.Familiarity with operations and sustainment processes and methodologies.Familiarity with systems engineering processes.$Excellent verbal and written communication skills.Effectively work with a team establishing, strong, collaborative working relationships with government customers, technical staff, and senior managers.Preferred QualificationsKnowledge of multiple program technical disciplines -information technology, networks and comms, physical security, environmental control systems (HVAC), power systems - including generators and UPS, and software applications (such as Splunk, industrial systems control software)Experience with field engineering activitiesExperience with Navy and/or Maritime systems and technologyProject Management Professional (PMP) CertificationOriginal Posting Date:2024-02-28While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $122,200.00 - $220,900.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
INFORMATION TECHNOLOGY/MIS
Full-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Vienna VA, US
Vienna VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Centreville VA, US
Centreville VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Capture Manager - Fed Civ IT
$48.75-$88.12 Hourly
Leidos
Fairfax VA, US
Fairfax VA, US
$48.75-$88.12 Hourly
Description Leidos is seeking a Capture Manager to support the business development and capture activities of our Federal Civil IT (Fed Civ IT) business area. This position is based out of Reston, VA and will operate out of Reston, VA or Gaithersburg, MD during a capture cycle. The position is focused on qualifying and capturing identified opportunities within the Fed Civ IT customer base, enabling Leidos to improve its new business awards and reach into customers. This position will follow the Leidos Win Plan process to execute successfully on the assigned capture and increasing the probability of win.Primary Responsibilities:Lead captures by following the Leidos capture process, and developing strong customer relationships, industry partnerships and technical/price solutions targeted toward a higher Probability of WinPerform market research to support assigned captures by performing an analysis of customer budget and buying patterns, customer needs/capability requirements, customer preferences, competitive landscape, and incumbent strengths and weaknesses.Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.Develop and execute the customer call plan, with detailed reports to enable plan execution.Lead capture activities, to include strategy workshops, opportunity gate reviews, black hat sessions, collaboration sessions, proposal reviews. Shape opportunities to increase win probability.Interact routinely with all levels of Leidos leadership as required, infrastructure POCs, technical and program staff.Brief capture status to senior management at specified milestones in the capture process when material changes occur and as needed.Conduct after action reviews for all business opportunity capture participants to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.Basic Qualifications:Bachelor’s degree, preferred in related technical field, and 8+ years in a Business Development or a Capture Manager position (additional education, training or experience may be considered in lieu of degree).Proven track record of successful capture management at a variety of acquisition sizes.Demonstrated access to key Fed Civ IT government customers and industry partners.Excellent written and verbal communication skills are essential.Excellent knowledge of pricing strategies, pricing levers and competimate strategies are essential.Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans.Skills to successfully lead a diverse capture team.Prior experience supporting business development and capture efforts for civil agencies.Self-starter and ability to manage time independently without direct supervision.Candidate must be a US Citizen.Preferred Qualifications:A technical degree is highly desired.Strong, respected relationships within the federal IT community.Ability to collaborate and gain internal support; present a compelling story to gain management support; operate independently with limited supervision and feedback; and establish a solid working relationship with technical staff, division managers, and peers i across Leidos is essential.Candidates must be eligible to obtain a security clearance.Original Posting Date:2024-02-27While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $101,400.00 - $183,300.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SALES MANAGEMENT
Full-Time
Operations and Sustainment Deputy Program Manager
$58.75-$106.2 Hourly
Leidos
Herndon VA, US
Herndon VA, US
$58.75-$106.2 Hourly
Description The Leidos National Security Sector has a current opening for an Operations and Sustainment (O&S) Manager / Deputy Program Manager (DPM) for the Naiad Program supporting the U.S. Government. The Operations and Sustainment Manager will report to the Program Manager and be responsible for a team of engineers operating data centers in CONUS and OCONUS locations. The O&S manager will also serve as deputy program manager and may act on behalf of the program manager as needed. This position requires a TS/SCI clearance with a CI polygraph. Primary ResponsibilitiesAreas of responsibility/oversight include:System Administration, Field Services, Integrated Logistics Support, Discrepancy Report Management and Work-Off (DRWO), Operations Center Coordination and Support, Operations Center Training, Safety Management and On-Call Support.Oversees all phases of engineering projects for system maintenance, modifications, and upgrades and responsible for establishing and achieving the schedule for upgrades and system improvements, including preparation of build packages and coordination with the customer to communicate planned changes to gain approval for build activities.Coordinates with government customers across multiple task areas in a multi-stakeholder environment, understands customer’s technical needs.Works with the Chief Engineer and subject-matter experts on the team to ensure availability of customer mission, troubleshoot and resolve system anomalies, recommend system improvements, and ensure all operational and maintenance procedures and technical drawings are updated to reflect changes.Provides leadership on technical review boards.Ensures the O&S engineering team is staffed and provides personnel management, periodic performance assessments and feedback; conducts merit planning, and ensures employee compliance with customer and corporate training requirements.Plans the rotating schedule of 24/7 on-call support and ensures on-call engineers are properly trained and able to support the duties.Supports the on-call engineers when escalation of anomalies is required.May require occasional travel to austere locations (OCONUS) to oversee maintenance and upgrade activities, gain familiarity with remote systems, and interact with support personnel.Basic QualificationsTypically requires a BA/BS or equivalent experience and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience.Generally has 4+ years of experience supervising or leading teams or projectsMust have an active TS\SCI with Polygraph security clearance and U.S. Citizenship.Experience overseeing a diverse engineering team with varied skills.Experience operating and maintaining data center facilities and equipment.Familiarity with operations and sustainment processes and methodologies.Familiarity with systems engineering processes.$Excellent verbal and written communication skills.Effectively work with a team establishing, strong, collaborative working relationships with government customers, technical staff, and senior managers.Preferred QualificationsKnowledge of multiple program technical disciplines -information technology, networks and comms, physical security, environmental control systems (HVAC), power systems - including generators and UPS, and software applications (such as Splunk, industrial systems control software)Experience with field engineering activitiesExperience with Navy and/or Maritime systems and technologyProject Management Professional (PMP) CertificationOriginal Posting Date:2024-02-28While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $122,200.00 - $220,900.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
INFORMATION TECHNOLOGY/MIS
Full-Time
Operations and Sustainment Deputy Program Manager
$58.75-$106.2 Hourly
Leidos
Aldie VA, US
Aldie VA, US
$58.75-$106.2 Hourly
Description The Leidos National Security Sector has a current opening for an Operations and Sustainment (O&S) Manager / Deputy Program Manager (DPM) for the Naiad Program supporting the U.S. Government. The Operations and Sustainment Manager will report to the Program Manager and be responsible for a team of engineers operating data centers in CONUS and OCONUS locations. The O&S manager will also serve as deputy program manager and may act on behalf of the program manager as needed. This position requires a TS/SCI clearance with a CI polygraph. Primary ResponsibilitiesAreas of responsibility/oversight include:System Administration, Field Services, Integrated Logistics Support, Discrepancy Report Management and Work-Off (DRWO), Operations Center Coordination and Support, Operations Center Training, Safety Management and On-Call Support.Oversees all phases of engineering projects for system maintenance, modifications, and upgrades and responsible for establishing and achieving the schedule for upgrades and system improvements, including preparation of build packages and coordination with the customer to communicate planned changes to gain approval for build activities.Coordinates with government customers across multiple task areas in a multi-stakeholder environment, understands customer’s technical needs.Works with the Chief Engineer and subject-matter experts on the team to ensure availability of customer mission, troubleshoot and resolve system anomalies, recommend system improvements, and ensure all operational and maintenance procedures and technical drawings are updated to reflect changes.Provides leadership on technical review boards.Ensures the O&S engineering team is staffed and provides personnel management, periodic performance assessments and feedback; conducts merit planning, and ensures employee compliance with customer and corporate training requirements.Plans the rotating schedule of 24/7 on-call support and ensures on-call engineers are properly trained and able to support the duties.Supports the on-call engineers when escalation of anomalies is required.May require occasional travel to austere locations (OCONUS) to oversee maintenance and upgrade activities, gain familiarity with remote systems, and interact with support personnel.Basic QualificationsTypically requires a BA/BS or equivalent experience and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience.Generally has 4+ years of experience supervising or leading teams or projectsMust have an active TS\SCI with Polygraph security clearance and U.S. Citizenship.Experience overseeing a diverse engineering team with varied skills.Experience operating and maintaining data center facilities and equipment.Familiarity with operations and sustainment processes and methodologies.Familiarity with systems engineering processes.$Excellent verbal and written communication skills.Effectively work with a team establishing, strong, collaborative working relationships with government customers, technical staff, and senior managers.Preferred QualificationsKnowledge of multiple program technical disciplines -information technology, networks and comms, physical security, environmental control systems (HVAC), power systems - including generators and UPS, and software applications (such as Splunk, industrial systems control software)Experience with field engineering activitiesExperience with Navy and/or Maritime systems and technologyProject Management Professional (PMP) CertificationOriginal Posting Date:2024-02-28While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $122,200.00 - $220,900.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
INFORMATION TECHNOLOGY/MIS
Full-Time
sales representative
allied assembly
Germantown MD, US | 15 miles away
No experience required
$30 - $70 Hourly
Instant Interview
Easy Apply
Urgently Hiring
21 days ago

Job Description
Job Description:

We are seeking versatile and motivated individuals to join our team in the dual role of Sales Representative and Customer Service. In this role, you will be the face of our company, responsible for driving sales growth and providing exceptional customer support.


Key Responsibilities:


Sales Representative:


Identify and pursue new sales opportunities.

Build and maintain relationships with potential and existing customers.

Meet and exceed sales targets and quotas.

Prepare and deliver persuasive sales presentations.

Collaborate with the marketing team to develop and implement effective sales strategies.

Customer Service:


Assist customers with inquiries, product information, and issue resolution.

Ensure prompt and accurate order processing.

Handle customer complaints or concerns professionally and effectively.

Maintain a high level of product knowledge to provide expert assistance.

Continuously strive to improve the overall customer experience